When you phone the practice you will be asked to choose from the following options;
- Option 1 - appointments, house-calls and general enquiries;
- Option 2 - clinical emergencies requiring urgent medical attention;
- Option 3 - repeat prescriptions;
- Option 4 - results (this line is manned between 11:30 and 14:30).
Should you wish to leave a message for one of the doctors please give the receptionist a contact number and brief details. Interruptions during surgery are upsetting for both patients and doctors and consequently the receptionists have been asked not to disturb consultations with non-urgent calls.
Telephone consultations are available between 12.30pm and 1.00pm and 2.30pm and 3.00pm. Please contact main reception to arrange suitable time slot.